returns/exchanges + policies

customs and import taxes

buyers are responsible for any customs and import taxes that may apply. i'm not responsible for any delays due to customs

returns and exchanges

due to the custom nature of our stickers, we do not accept returns or exchanges. please review your order carefully before purchasing

cancellations

cancellations are accepted within 1 hour of placing an order

to cancel an order, please contact us directly through the website or by emailing info@grumplingdesigns.com. please include your order number in the subject line

orders that have entered the production process cannot be cancelled

shipping

all orders are typically shipped within 1-2 business days

shipping times vary based on the destination

we are not responsible for any delays caused by the shipping carrier

damaged or incorrect items

in the rare event that you receive a damaged or incorrect item, please contact us  directly through the website or by emailing info@grumplingdesigns.com within 48 hours of delivery. please include your order number in the subject line

provide clear photos of the issue for review

we will work to resolve the issue promptly, which may include sending a replacement